Comments on: Could Online Mediation Really Work?

By: Rachel

Rachel — Sun, 20 Jul 2008 14:15:27 +0000

Hi, Chris

I think Virtual Courthouse’s services are a good start to expanding mediation services to more people, and not to be seen as a replacement for in-person mediation work.

About 25% of Virtual Courthouse’s cases do end up in face-to-face mediation. And there is a bit of self-selection, as the fees for this service are much higher than small claims court. I don’t think any of the parties I’ve mediated in small claims would have the option of choosing to pay Virtual Courthouse’s fees.

More of my thoughts are at Online dispute resolution blooms
in DC area.

By: The Negotiation Guru » Friday Links (Feb 29th 2008)

The Negotiation Guru » Friday Links (Feb 29th 2008) — Sat, 01 Mar 2008 01:29:39 +0000

[...] Could Online Mediation Really Work? [...]

By: Larry Blackwell

Larry Blackwell — Sat, 16 Feb 2008 04:57:09 +0000

Online mediation does work. I have done hundreds of cases this way. there are pluses and minuses to online mediation, but in certain cases online mediation works as well as or better than face to face. One of the big pluses is time therefore money savings, expense of location and a more manageable process.

By: Christopher Annunziata

Christopher Annunziata — Thu, 14 Feb 2008 17:57:56 +0000

Are we discussing mediation of online disputes (eBay, Amazon, etc.) or the mediation of “real world” disputes in an online medium?

I’m curious as to the mechanism for both, particularly the mediation of “real world” disputes in an online medium.

By: Colm Brannigan

Colm Brannigan — Thu, 14 Feb 2008 17:46:36 +0000

Hi Chris,

It is not really a question of whether Online mediation could work. It really does.

But ODR is more than just online ADR.

Have a look at http://www.ODR.info to get an idea of what is going on in the ODR world.

Regards,

Colm

http://www.mediate.ca