If Lawyers Dump the Billable Hour, Are Mediators Far Behind?
Evan R. Chesler, presiding partner at Cravath, Swaine & Moore in New York, recently called for firms to “get rid of the billable hour.” There have been other similar calls , one notably by noted lawyer/Hollywood author Scott Turow, as well as other obituaries about the death of the billable hour.
If this catches on, can ADR practitioners be far behind? Should we be looking for alternative billing arrangements? What would they look like? Plaintiff lawyers have long assumes the risk of a case for a percentage of the outcome, but this would be unethical for a mediator.
Some insurance companies try to get their outside counsel to use flat fee, task based structures, but is this really realistic for mediation? A repeat user of mediation might not mind paying $1000 flat fee for a one-hour mediation one week and the same $1000 for a nine-hour case the next, but how would the one-time user feel?
I’d love to hear your ideas. What would be a fair way to price mediation services other than hourly?
3 Responses to “If Lawyers Dump the Billable Hour, Are Mediators Far Behind?”
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The corporate analog would be “standardized pricing”. Determine what the requirement are then issue a pre-set price/bid. Most businesses then have to align their costs under this pricing structure. The billable hour is a cost-plus model, where the business does not have to manage costs as much as client expectations.
In the mediation world, it could be like $X for a general divorce mediation, add $Y for each child, add $Z if the couple owns a house, etc. Each additional activity would take an expected amount of time. Like any business, you make money on some and lose on others.
There is also no reason a hybrid model wouldn’t work. You could use a fixed retainer charge and some sort of bracketed hourly rate (i.e. from 1-3 hours, it’s $X; 3-5 hours $Y, etc.).
Court rules here in NJ mandate the hourly standard (unless you can get the parties to agree otherwise). I would love to see a departure from the standard hourly model in some way.
The billable hour is entrenched. Let’s hope this discussion continues and spreads.
Another option (in litigated cases) might be to charge a basic half day or day rate significantly lower than your present with a premium for resolution. For example, instead of charging $2k for 1/2 day charge $1,500 but that becomes $3k if you settle.
Doesn’t a “resolution premium” create an ethical dilemma? It gives the neutral a stake in the outcome. The mediator must be able to say, “I have no personal interest in the outcome of this case whatsoever.”
Won’t parties take the mediator with a grain of salt when they know that he wants the parties to settle so he can put some extra coin to his pocket?